{"id":20,"date":"2024-11-05T08:04:14","date_gmt":"2024-11-05T08:04:14","guid":{"rendered":"https:\/\/beyourguides.com\/static\/?page_id=20"},"modified":"2025-10-02T11:18:34","modified_gmt":"2025-10-02T11:18:34","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/beyourguides.com\/static\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\n
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Last Updated: September 23, 2025<\/strong><\/p>\n\n\n\n

Welcome to Beyourguides.com! We\u2019re excited to help you discover amazing trips that feel good and do good. Our mission is to connect you with meaningful travel experiences that support local communities and promote responsible tourism.
Before you start exploring, please take a moment to read our terms. They explain how our site works and what you, us, and our partners are responsible for.<\/summary>\n

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1. How Our Service Works<\/strong><\/strong><\/h3>\n\n\n\n

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Think of us as your travel helper. We find and feature great tours, activities, and places to stay from trusted local partners.<\/p>\n\n\n\n

Our service options: Signature Tours and Partner Experiences<\/strong><\/p>\n\n\n\n

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  • BeYourGuides Signature Tours:<\/strong> For some trips, we\u2019re the direct operator. We use our own team and local guides, so we can control quality, pace, and price. This helps us deliver a smooth, great experience.<\/li>\n\n\n\n
  • Tours by Trusted Partners: <\/strong>We also list experiences run by other trusted local companies. We connect you with them, and you book with the partner. Their terms apply.<\/li>\n<\/ul>\n\n\n\n

    Your booking is in good hands:<\/strong> We curate experiences for all ages, genders, and preferences.<\/p>\n\n\n\n

    When you find an experience you love, we connect you with trusted partners\u2014local tour operators, vendors, and communities. You book with us and pay us directly.<\/p>\n\n\n\n

    Your contract is with Beyourguides:<\/strong> Because you book through our platform, our terms apply to payments, changes, and cancellations. Please read them carefully.<\/p>\n\n\n\n

    2. Your Booking And Financial Protection<\/strong><\/h3>\n\n\n\n
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    • Pricing<\/strong>: All prices on the site are shown with taxes where indicated. Prices can change without notice, and updates will be reflected on the site.<\/li>\n\n\n\n
    • Payments:<\/strong> We accept online payments with Visa and Mastercard credit\/debit cards in USD or THB. Card logos are shown on the homepage and checkout for reference.<\/li>\n\n\n\n
    • Cancellations and refunds:<\/strong> Policies vary by product or service.\n
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      • Cancellation:<\/strong> Cancellation requests must be made at least 24 hours before the scheduled date to be eligible for a refund or replacement, unless a different rule is stated.<\/li>\n\n\n\n
      • Replacements\/rescheduling: <\/strong>Replacements or rescheduling depend on availability and may incur fees. See our detailed cancellation and replacement policy on the site for specifics.<\/li>\n\n\n\n
      • Refunds:<\/strong> Refunds are issued to the original payment method. Refund requests should be submitted within seven days of cancellation, or per the product\/service policy. Some products\/services may be non-refundable, and this will be clearly stated at booking.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
      • Strong recommendations to protect your investment:<\/strong>\n