Found the same activity for less? We’ll refund the difference.

On activities marked Best Price Guarantee, if you find a lower price for the same booking on another website, we will refund the difference.

How to claim

1. Book with Be Your Guides.
2. Within 7 days of booking and before your activity date, email reservation@beyourguides.com or message us on WhatsApp (+66 63 267 3536) with your booking number, plus a link to and a screenshot of the lower price.
3. We check the claim and reply within 2 business days. If it is approved, the difference is refunded to your original payment method.

Conditions

• The lower price must be for the same activity, package or seat type, date, time and number of guests, and must have the same inclusions and cancellation policy.
• We compare the total price including taxes and fees, in the same currency. The price must be publicly bookable when we check it.
• Not eligible: member-only or login-only prices, coupon or promo codes, flash sales, gift cards, bundled packages, prices sold to Thai residents only, and prices from the venue’s ticket counter.
• This guarantee only applies to activities marked Best Price Guarantee on beyourguides.com.
• One claim per booking. Be Your Guides makes the final decision on whether a claim meets these conditions.